DeepX Conversational AI Platform is an enterprise-grade solution that allows businesses to deploy intelligent virtual assistants across text and voice channels. From chatbots on websites and messaging apps to voice bots, it seamlessly integrates with existing CRMs, backend systems, and workflows, enabling automated customer engagement, support, sales, and commerce—without requiring extensive development effort.
S.No | AI Innovation by DeepX in Retail | Remarks |
|---|---|---|
1. | Customer Support & Contact Center Automation | • Automate FAQs and routine queries, reducing wait times and workload. • Provide 24/7 support across chat, messaging apps, and voice. • Escalate complex issues to human agents seamlessly. |
2. | Conversational Commerce & E commerce | • Guide customers via chat or voice through product discovery, recommendations, and purchases. • Handle post-purchase support: order tracking, returns, cancellations, and delivery queries. |
3. | Lead Generation & Virtual Sales | • AI chatbots engage visitors, qualify leads, answer pre-sales questions, and improve conversions 24/7. |
4. | Multi-Channel Engagement & Integrations | • Support across web, mobile, messaging apps, and voice. • Integrates with CRMs and enterprise systems for smooth workflow management. |
5. | Scalable Analytics & Insights | • Monitor performance, satisfaction, and conversation flows with dashboards. • Free human agents for high-value tasks while scaling operations efficiently. |
DeepX Agentic AI Platform is an on-demand, AI-powered marketing and e-commerce solution that functions like a full virtual content and marketing team. Leveraging multiple specialized AI agents, contextual intelligence, and pre-built apps, it automates marketing, commerce, and enterprise workflows. The platform supports SaaS, API, and on-premise deployments, offering enterprises robust security, compliance, and flexible workflow management.
S.No | AI Innovation by DeepX in Retail | Remarks |
|---|---|---|
1. | Marketing Content & Campaigns | • Generate high-quality blogs, ad copy, emails, social posts, and landing pages. • Produce content up to 75% faster while maintaining consistent brand voice. • Manage full campaigns from ideation to execution with multi-agent orchestration. |
2. | Ecommerce & Product Workflows | • Auto-generate SEO-optimized product pages and visuals at scale. • Automate campaigns, product launches, and seasonal promotions to save time. |
3. | Social Media & Digital Advertising | • Create and schedule posts and ads across multiple platforms. • Track performance and iterate content efficiently. |
4. | Enterprise Workflows Across Industries | • Supports manufacturing, tech, healthcare, and financial services with AI-driven marketing, documentation, and compliance workflows. |
5. | Brand Governance & Compliance | • Centralized Knowledge Hub ensures brand consistency. • Compliance-aware workflows for regulated industries and secure data handling. |
6. | Flexible & Scalable Operations | • 85+ AI apps with multi-agent orchestration for any business size. • Integrates easily with existing platforms and workflows. |
S.No | AI Innovation by DeepX in Retail | Remarks |
|---|---|---|
1. | Retail & D2C Brands | Sell products, run promotions, and manage orders directly on WhatsApp — ideal for apparel, beauty, electronics, home goods, and lifestyle brands. |
2. | Small Businesses & Local Stores | Enable customers to place orders quickly and easily without needing a website. Perfect for grocery stores, boutiques, and local retailers.
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3. | Service-Based Businesses | Use WhatsApp for appointment bookings, support queries, and automated customer updates. |
4. | E-Commerce Brands | Enhance customer experience with WhatsApp-integrated storefront and automated post-purchase communication. |
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